The Muse Toy Shop

🔄 Return Policy

We understand that sometimes a muse may not be the perfect match—and that’s okay. If you’d like to return an item, here’s everything you need to know.

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📦 Return Eligibility

You may return an item if:

• It’s unused and in original packaging
• You contact us within 7 days of delivery
• You provide proof of purchase (order number or receipt)

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🚫 Non-Returnable Items

We cannot accept returns for:

• Final sale items
• Customized or personalized plushies
• Items that have been used or damaged after delivery

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📬 How to Request a Return

1. Email Us
   Send a message to support@themusetoy.com within 7 days of receiving your order.
2. Include Details
   Please provide your order number, reason for return, and photos if applicable.
3. Follow Instructions
   We’ll guide you through the return process, including where to send your item.

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📮 Return Shipping

• Customers are responsible for return shipping costs unless the item was incorrect or defective.
• We recommend using a trackable shipping method to ensure safe delivery.

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For information about refunds or exchanges, please visit our Refund Policy or Returns & Exchanges pages.

With fluff & friendliness,
The Muse Toy Shop Team