Shipping

🚚 Shipping Information

Your muse is on its way!

We know how exciting it is to welcome a new plush friend, so we do our best to get your order packed with care and shipped swiftly. Below you’ll find all the details about how we deliver magic to your doorstep.

  • Orders are lovingly packed and shipped within 2–3 business days.
  • During busy seasons or special launches, processing may take a little longer—but we’ll always keep you updated.

We currently ship to most regions worldwide!

  • Standard Shipping: Estimated delivery in 5–10 business days
  • Express Shipping: Estimated delivery in 2–5 business days

Please note: Delivery times are estimates and may vary due to customs or courier delays.

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your muse’s journey.

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free standard shipping on orders over RM 7.00 (optional—if you plan to offer this)

If your plush seems to be taking a detour, don’t worry—we’re here to help. Just reach out via our Contact Page and we’ll investigate with our courier partners.

With fluff & friendliness,
The Muse Toy Shop Team